Frequently Asked Questions

Marginally Updated 9/13/2013, but there is still work to do!

Q~ My Zenesis has battery rattle... Why is this happening and what can be done to solve it?
 A~ Battery Rattle is not an indication that something is wrong, and in the case of the Zenesis, it's a sign that something is right.

The switch on the Zenesis is unique in it's design, and the way in which it works is quite novel. When you depress the switch button, it slides the battery up until the positive connection makes contact at the opposite end as opposed to making contact exclusively at the negative end. For this to happen the battery needs to be able to slide freely in the chamber. This design reduces contact arcing making the PV less prone to the constant cleaning caused by the buildup of carbon that happens when an arc happens at the moment of contact. To remove the rattle rattle would result in the bypass of this function.

Q~ Why do Zenesis PVs have an "airy" draw
A~ All Genesis style atomizers have an open draw, this is to provide enough air into the atomization chamber to produce vapor. In recent months, a number of Asian imported atomizers have come onto the market with stiffer draw, and most experienced users increase the size of the air hole due to lackluster vapor production. Many users increase the size of the air hole on the Zenesis PV as well, though we feel the performance is optimum as supplied.

Q~ Does the top cap really fall off the Zenesis PV?
A~ No... Early versions had a looser fitting cap, but with the introduction of Z2, we have our new "snug fit" top cap. It's actually a little HARD to remove if your O rings are dry.

Q~ Can the Evolve Kick be used with your devices?
A~ Absolutely, But only Z2 and Sidewinder. Also, we suggest using the Kick 2... The original Kick doesn't perform well with bottom button PVs. You can also use the Sigeli clone or the Crown with our devices.

Q~ What type of batteries does the Zenesis Hybrid PV take?
 A~ We suggest using ONLY IMR Batteries for use in our devices. Specifically, we highly recommend the use of AW IMR batteries. Our 18490 body tubes are NOT designed for use with 18500 batteries.

Q~ What kind of switch is on the Zenesis?
 A~ All of our devices use the same switch, a fully mechanical design that is quite a bit different than most on the market. It is designed to have current limiting at the initial contact, then by tipping the button to the side, it will bypass the limiting spring to make a full contact. If you are experiencing porr voltage performance PLEASE BE CERTAIN that you are tipping the button to the side after it initially fires.

Q~ What material is the Zenesis made of?
 A~ All of our PVs are made of the finest materials available. Our stainless is IMPLANT GRADE surgical steel (not inferior food grade). As of June 7 2013 all contacts on our PVs feature 24K gold plated contacts.

Q~ What is the tank on the Zenesis made of?
 A~ The tank which holds the juice in the Zenesis PV is made of fused quartz. Fuzed quartz is a crystal clear material that exceeds the ability of Pyrex to be impervious to liquids. Your juice has no ability to damage fused quartz.

Q~ Are there any other Zenesis designs on the horizon?
 A~ Yes! We are constantly developing new products.

Q~ What is a Zenjector?
A~ The Zenjector is an aluminum plunger syringe, sealed by O-rings, with a storage compartment built into the plunger to hold the needle when not in use. There are still a few around, but it is currently not in production.

Q~ What is a Z-Atty?
 A~ The Z-Atty is a rebuildable atomizer made to go on top of existing pv’s in lieu of a traditional atomizer or cartomizers. There are three models, including the Z-Atty-Pro, designed specifically for the Provari, the Z-Atty-G (Discontinued), designed specifically for the GGTS and the GG Stealth Golden Greek PV’s and the Z-Atty-U which is a universal atomizer built to fit most 510 PV’s. All Z-Atty's have 4 ml tanks. There is also a fourth model in the works that will be designed specifically for the Megalodon.
 
Q~ Will a rebuildable atomizer for bottom fed PV’s be made available?
 A~ No. There is no chance that a BFA (bottom fed atomizer) will be made by Zen as bottom feeding PVs do not lend themselves to performing well with mesh/coil atomizers.

Q~ Is the Zenesis engraved?
 A~ Each Zenesis PV is machine engraved with the “Zen~” logo.

Q~ What accessories come with the Zenesis?
 A~ Every Zenesis Rebuildable PV comes with 10 pre oxidized and pre rolled mesh wicks and enough Kanthal to last a year of new coils. Additionally, each Zenesis comes with a syringe for filling the tank, and an allen wrench. Carto Hybrids and DX series PVs do not include the supplies mentioned, as they are not needed for these devices.

Q ~ Is the Zenesis vented for battery safety?
 A~ The Zenesis PV is not traditionally vented with standard holes but the battery end has safety features that are important to note:
 ~ There is no spring holding the battery in contact, so when the button is not
 depressed, there is no electrical connection. Springs in a PV can represent risk of unwanted connection.
 ~ The switch mechanism has air space designed into it; in the event of a battery that vents, the gasses will pass through the air space and out the sides between the button and the switch housing. The gasses will cause the air channel to increase with pressure. This is by design.

Q ~ How long does one wick last?
 A~ While the wick longevity is varied based on frequency of use, the average wick should last about a month before needing to be changed.

Q~ What is the difference between 400 and 325 grade wicks?
 A~ There is more throat hit with 325 grade wick and less with the 400. VG juices generaly have less hit, so It is recommended that any juice above 30% vg be used with the 325 mesh.

Q~ Will all drip tips fit the Zenesis?
 A~ Most, but not all, 510 driptips will fit the Zenesis. Drip tips are designed to fit 510, 808 and 901 atomizer tubes. In the design of the top cap, a lot of cartomizers and atomizers on the market were measured and the hole size was selected based on these measurements. There is no exact drill size available that is the exact size of an average cartomizer tube.  If the hole is enlarged, many of the current drip tips will fit too loose.

Q~ How do I adjust the ohm’s on my Zenesis?
 A~ Forget about ohm’s! The Zenesis PV produces vapor that can range from smooth and thick to harsh and thin, all with the same number of wraps. The air flow is the determining factor in that variance. One important thing to realize is that with a regular thread on atomizer you have no control over the air passing over the heating element and with the Zenesis you have complete control of that aspect, and it makes a bigger difference in performance than the difference between 1.5 and 2.5 ohms. Start with 4 coil wraps. If its too hot, add a coil. If it’s too cold, remove a coil.

Q~ How do I adjust the throat hit on a Zenesis?
 A~ The Zenesis top cap has a hole built in that is adjustable to control airflow. The cap may be rotated so that it’s very close to the wick, or farther away. The closer to the wick the hole is positioned, the more vapor you get; the further away, the stronger the throat hit. In addition, the more airflow there is, the cooler the vapor is because you are cooling the coil faster. Less airflow equals a stronger throat hit and less vapor. Other factors for controlling throat hit are the juice you are using and the nicotine content of the juice. If your juice is hitting too hard, you can adjust your top cap or compensate with your coils by adding a wrap to cool it off.
 
Q~ How do I order a Zenesis?
 A~ The Zenesis sare available online from Electronicstix.com.  Soon they will be available at better Brick and Mortar retail establishments.

Q~ Is there a link to an informative video of some sort?
 A~ Yes. Yes there are.  House of Hybrids featuring the Zenesis PV

Q~ How will I know if the coil is shorted?
 A~ Metallic Taste always indicates a short in the coil. There are four kinds of shorts that can happen, and all are easilly fixed and/or prevented in the first place.
 
 They are as follows:
 
 1: The wick is shorted to the body of the PV at the bottom of the tank. The wick MUST NOT touch the bottom of the tank, or the center post inside the tank. If it is touching... slide the wick away from the contact point.
 
 2: The wick is shorted to the positive post. The wick must never touch the post or screw that is right behind it. If it is touching, adjust so it is not.
 
 3: The wick is shorting to the top cap... This one is harder to see... you have to look into the drip tip hole to see if the wick is touching the top cap... if it is, snip off a little of the wick, because pushing it down may cause #1 to happen.
 
 4: The coil is shorted to the wick. This is the most common culprit... and very easy to remedy. With the coil firing, using a toothpick or the tip of your syringe to slide the coils up and down on the wick will free the short... you will see the coil start to glow in areas where it wasn't... this is an indication you're getting there. Towards the end of my "coil basics" video, you will see me adjusting the coil to fire correctly. This may take a few minutes the first time you do it... possibly several... but it should come along nicely once you get the hang of it. Soon... you will be able to do this in seconds!

Q - What is the best way to roll a wick and wrap the coil?
 A - Rolling an oxidized wick on a medium sized paperclip gives you the perfect size in diameter for your wick. When done rolling, leave the wick on the paperclip and insert it into the Zenesis tank. Wrap your coil around the wick and then remove the paperclip. This should make rolling wicks and wrapping coils an easy task.

Q~ What are the o ring sizes for the Zenesis?
 A~ For all Zenesis PVs the tank o rings are 5/8" OD 1/2" ID x 1/16" in all locations. Prior to June 7 2013 the cap o ring is 3/4" OD 5/8" ID x 1/16"